Pricing plans

Choose the best plan for you or your company.

Free

Create and share your surveys with the most complete free plan in the market.


0 EUR/ month/ year

  • Unlimited surveys
  • Unlimited questions
  • 100 answers per survey
  • 12000 emails per year
  • Customer support by email
  • 1 account per user

Pro

Bring your surveys to the next level with professional tools.


<% getProPrice %>/ month/ year

  • Unlimited surveys
  • Unlimited questions
  • Unlimited answers
  • 120000 emails per year
  • Customer support by email and phone
  • 1 account per user

Plus

Boost your research with our business version.


<% getPlusPrice %>/ month/ year

  • Unlimited surveys
  • Unlimited questions
  • Unlimited answers
  • 240000 emails per year
  • Priority support
  • 1 account per user

Full Custom

Our most complete solution, adapted to your brand.


<% getPremiumPrice %>/ month/ year

  • Unlimited surveys
  • Unlimited questions
  • Unlimited answers
  • 1200000 emails per year
  • Dedicated customer support agent
  • Unlimited accounts (10€/month per account)
  • No references to Encuesta.com

See and compare what you get in each plan.

General
General Free

Plan

Pro

Plan

Plus

Plan

Full Custom

Plan

Number of surveys Unlimited Unlimited Unlimited Unlimited
Questions per surveyUnlimitedUnlimitedUnlimitedUnlimited
Answers per survey100UnlimitedUnlimitedUnlimited
Emails per sending12000 per year120000 per year240000 per year1200000 per year
Customer supportE-mailE-mail + TelephonePriorityDedicated agent
Accounts per user111Ilimitadas (10€/month per account)
No references to Encuesta.comNoNoNoYes
University and NGO discountsNo30%40%50%
SSL/TLS encryptionUnlimitedUnlimitedUnlimitedUnlimited
Survey creation
Survey creation Free Pro Plus Full Custom
Survey templatesYesYesYesYes
CustomizationNoDesignPartialComplete
Conditional logicNoYesYesYes
Advanced logicNoNoYesYes
Surveys in multiple languagesNoNoYesYes
Internal valuesNoNoNoYes
Text field validationNoNoYesYes
Number of options validationNoNoYesYes
20 question typesYesYesYesYes
Images, video and audio in the surveyYesYesYesYes
Required questionsYesYesYesYes
Progress barYesYesYesYes
Survey PDF exportYesYesYesYes
Respondent redirectionTo encuesta.comTo encuesta.comCustomCustom
Random answer orderNoYesYesYes
Image repositoryNoYesYesYes
Field and value importNoNoYesYes
Default optionNoNoYesYes
Random pagesNoNoYesYes
Show thank-you viewNoNoYesYes
Mailing
MailingFreeProPlusFull Custom
E-mail, web, QR and social networksYesYesYesYes
Mailing platformYesYesYesYes
Mailing customizationNoSenderPartialComplete
MailingsNo500010000+20000
SMS link generationNoNoNoYes
SchedulingNoNoNoYes
Mobile compatibilityYesYesYesYes
RemindersYesYesYesYes
Duplicate controlYesYesYesYes
Access keysNoYesYesYes
Scheduled survey closureNoYesYesYes
Invitation e-mail editorNoYesYesYes
Invitation e-mail templatesNoYesYesYes
TimerNoYesYesYes
Data entry call centerNoNoYesYes
Stopping and resuming the surveyNoNoYesYes
Promotional code insertionNoNoYesYes
Device identifierNoNoYesYes
Link customizationNoNoYesYes
Domain customizationNoNoYesYes
HTTPS certificate for own domainNoNoNo290€ + VAT
Result analysis
Result analysisFreeProPlusFull Custom
Real-time reportsYesYesYesYes
Export to ExcelNoYesYesYes
Automatic PDF reportsNoYesYesYes
AlertsNoYesYesYes
Individual resultsNoYesYesYes
Printable reportNoYesYesYes
Response filteringNoYesYesYes
Share result reportNoYesYesYes
Password-locked reportNoNoYesYes
Advanced Excel graphs in reportNoNoYesYes

Our users recommend encuesta.com

I'm glad to have subscribed to this online survey software. You really understand the concepts of 'service' and 'customer.' All of this done with a sense of urgency. Thank you for always being there on time and integrating into our value chain.

Herminia Soracco

BSI

BSI
Encuesta is a flexible, user-friendly, fast and reliable tool that stands out for its global presence and responsiveness, as well as offering competitive prices.

Ileana Villanueva

PWC

PWC
The online survey platform adapts very well to our needs, it's agile and very flexible. But, without a doubt, what has made this project a success is the team of professionals at Webtools, who have shown admirable willingness and dedication at all times.

Paloma Hernández

Endesa

Endesa

Frequently Asked Questions

How to get started?

How can I contact you?

0034 91 564 34 18

administracion@encuesta.com

Skype: e-encuesta.com.

Monday to Thursday: 09:00-19:00. Friday: 09:00-15:00 (GMT +1)

How are the payment plans subscribed to?

Payment card, Paypal, bank transfer.

If you pay with a payment card or Paypal, the service is activated instantly. Otherwise, if you pay by bank transfer, it is activated once we receive the proof of payment.

You will receive the automatically generated invoice by e-mail.

We recommend that you fill in the billing details accurately so that the invoice reaches you in full.

Can I try before I subscribe?

Yes, we can activate a 7-day trial version for you.

To request it, contact: administracion@encuesta.com

About the surveys

Are the surveys deleted? How long are they stored?

Your online surveys are not deleted when you change plans.

Your surveys are only deleted if you are a free plan user and you don't log in to your account for 12 consecutive months.

What can I do with my data once gathered?

It's very easy to export survey data.

They can be downloaded as an Excel spreadsheet (.xls) even as new answers are gathered.

Can my survey be answered from mobile devices?

Yes, all surveys created with encuesta.com are responsive and automatically adapt to any device's screen size.

Therefore, your responders can respond your online survey from a desktop computer, smartphone or tablet without additional configuration.

I have a massive campaign. Can i send it through encuesta.com?

Our platform is ready to support massive mailing.

To consult us on this topic, contact us on administracion@encuesta.com

Can I create my online survey in several languages?

Yes, you can create your survey in more than 60 languages.

The survey will be shown to the responder in a language matching the responder's IP and browser language.

Other questions

I have a survey on my personal e-mail and I'm going to subscribe to encuesta.com with my business e-mail. Can I transfer the survey to the new account?

Yes, you can. You can copy or transfer any survey from the survey manager of your personal account to another account, as long as the receiving account is on a paid plan.

Is my data secure?

Our software is hosted on Amazon Web Services (AWS), in their Ireland datacenters.

Amazon Web Services offers one of the safest cloud infrastructure services on the planet.

We will not use information from your online surveys for any purpose.

Furthermore, any data or material input into the software (pictures, emails...) will be treated under the strictest confidentiality.